DocketBEO vs Tripleseat for a small restaurant
Tripleseat is the established event-sales CRM for venues and hospitality groups, priced by quote. DocketBEO runs private events in the same system as the restaurant's reservations, floor and kitchen for a published $129 a month, and imports a Tripleseat export so the party history comes along.
DocketBEO is one system for a restaurant: its website, online reservations with no per-cover fee, the floor plan and host stand, kitchen screens and printers, checkout, private events with BEOs, and QuickBooks sync, priced per location from $49 a month with a 14-day free trial and no card to start.
Who each one is for
Tripleseat is built for venues whose business is events: hotels, banquet halls, restaurant groups with a sales team working a lead pipeline. DocketBEO is built for a restaurant that does private dining and buyouts alongside dinner service and wants the two in one place.
Side by side
| Tripleseat | DocketBEO | |
|---|---|---|
| Price | Not published. Quote only; third-party estimates start around $99 to $149 a month, with setup fees. | Published: $129 a month (House) for one location, events and service included. No setup fee. |
| Lead capture and CRM | Yes: lead forms, automated replies, client history, pipeline reporting. | Inquiry form on your website, inquiry inbox, client record per event. No sales-pipeline CRM. |
| BEOs | Templates by event type, documents and proposals. | A BEO drafts itself the moment the event is created; the kitchen sees the whole BEO, not a summary. |
| Client portal, signature, deposits | Yes. | Yes: the client signs by typing their name and pays deposits into your own Stripe account. No cut taken. |
| Reservations, floor plan, host stand | No (integrates with reservation systems). | Included: online booking on your own site with no per-cover fee, host stand, floor plan. |
| Kitchen screens and printers | No. | Included: station screens, Star and Epson kitchen printers, course firing. |
| Floor diagramming | 3D floor plans for event layouts. | A 2D floor plan for the dining room; no 3D event diagrams. |
| Integrations | QuickBooks, Mailchimp, reservation platforms, and more; API is partner-gated. | QuickBooks Online, Stripe. Tripleseat Event Details export imports directly. |
| Moving your history | Export available from Tripleseat. | Import the export: clients, past and upcoming events, rooms, headcounts, totals, deposits. Re-import later picks up new bookings without duplicates. |
| Contract | Not published; ask your rep. | Month to month. Cancel any time. |
Where Tripleseat is the better fit
- You run a large multi-venue operation with a dedicated events sales team and high lead volume.
- You need 3D floor diagramming for event layouts.
- You need deep CRM and marketing integrations (Mailchimp and the like) today.
Where DocketBEO is the better fit
- You want the price on the page and no sales call.
- Your private events and your dinner service should live in one system, so a buyout blocks the room on the book and the kitchen gets the whole BEO.
- You are a single restaurant or a 2-to-10 location group that doesn't need a sales pipeline, just the inquiry, the BEO, the signature and the deposit.
Questions
Can I move my Tripleseat history to DocketBEO?
Yes. Export Event Details from Tripleseat and import the file in DocketBEO. Clients, past parties, upcoming events, dates, rooms, headcounts, totals and deposits paid come across. You see a full preview before anything saves, and re-importing later picks up new bookings without duplicates, so both systems can run side by side while you switch. Email threads don't come across; Tripleseat's export doesn't contain them.
Is DocketBEO a Tripleseat alternative for a small restaurant?
For a restaurant that does private dining next to regular service, yes: it covers the inquiry, the BEO, the client portal, e-signature and deposits for $129 a month, and adds reservations, the floor and the kitchen in the same account. It is not a replacement for a venue sales team's CRM.
Does DocketBEO publish its pricing?
$49 (Website), $79 (Counter) or $129 (House) per location per month; $297 for up to 3 locations, $790 for up to 10. 14-day free trial, no card to start, month to month.
DocketBEO pricing
$49 (Website), $79 (Counter) or $129 (House) per location per month; $297 for up to 3 locations, $790 for up to 10. 14-day free trial, no card to start, month to month. Full pricing.
Where the Tripleseat numbers come from
- As of 2026-10-29, from https://tripleseat.com/: Tripleseat does not publish pricing on tripleseat.com (checked; quote request only). Competitor pricing changes; check their page before you decide.
- As of 2026-10-16, from https://docketbeo.app/blog/docketbeo-vs-tripleseat: Third-party pricing estimates and feature notes, ops/sales-objections-top10.md and marketing/strategy research. Competitor pricing changes; check their page before you decide.
Related
See it running for yourself. No login, no sales call.